eCommerce Technical Audits

Diagnostic engagements before you commit to a rebuild, migration, or fresh integration. Buy clarity before you buy a rebuild — and get it from a team with no incentive to talk you into one.

Most expensive eCommerce mistakes are visible before the build starts. The wrong platform, the wrong agency, the wrong scope, the wrong assumption about how much custom code is genuinely re-usable — these are diagnosable problems if someone independent looks honestly at the code, the integrations, and the constraints. A technical audit is risk-reduction. It's the cheapest insurance you can buy on a six-figure rebuild.

We run audits across Adobe Commerce, Magento, Shopify, and Shopify Plus — covering code, performance, extensions, migration readiness, SEO, integrations, and security. The deliverable is yours, written for engineering and decision-makers, and priced as a discrete engagement so the recommendations stay honest. For broader context see our services; if you're weighing a platform change, our replatforming approach explains how audits feed into migration scoping. Integration audits are deep enough to deserve their own page.

Considering a rebuild, migration, or fresh integration? Start with an audit before commissioning the work.

Request an Audit

This audit is useful if

  • Your Magento or Shopify store is slow or unstable
  • You're unsure whether to rebuild or fix what you have
  • An agency quoted a large migration and you want a second opinion
  • Integrations are failing silently or producing bad data
  • Upgrades keep breaking custom modules or themes
  • SEO traffic dropped after a launch or migration
  • You're inheriting a codebase from a previous team or agency
  • You need a defensible answer to “should we rebuild this?”

The audits we run.

Most engagements blend two or three of these. We size the audit to the question being asked.

Code

Code review

Architecture, code quality, technical debt, adherence to platform conventions, dependency hygiene, and an honest read on whether the codebase is healthy enough to extend or whether the technical debt is too steep. Evidence with file references.

Performance

Performance audit

Profile-driven analysis using Blackfire, New Relic, or equivalent against representative traffic. Page speed, queries, caching, indexers, Core Web Vitals, and the actual hot path — not generic best-practice scolding from a synthetic test.

Extensions

Extension audit

Third-party module inventory, vendor health, security posture, conflicts, and the cost-of-removal for each extension. The audit that usually surfaces the biggest source of fragility in long-running Adobe Commerce stores.

Migration

Migration readiness

Full inventory of extensions, data structures, integrations, SEO assets, and B2B logic with a calibrated scope, risk register, and timeline. The artefact you need before you brief agencies or commit to a budget.

SEO

SEO risk review

URL structure, redirects, canonicals, schema, metadata, and the parts of the SEO surface that migrations and replatforms usually break. Includes the recovery plan if rankings have already moved.

Integrations

Integration architecture review

ERP, CRM, PIM, payment, shipping, and 3PL integrations reviewed for reliability, observability, error handling, and ownership. Most integration outages are visible in the architecture long before they happen.

Security

Security audit

Patch status, known CVEs in the dependency tree, admin attack surface, authentication and authorization configuration, secrets management, and the basic hardening that often gets deferred. Hardening recommendations prioritized by severity.

What you receive.

Every audit ships the same four artefacts, written for engineering and decision-makers alike.

Findings Document

15–40 pages depending on scope. Executive summary, detailed findings grouped by severity, evidence with code references and traces, and a glossary. Written so non-engineers can act on it without translation.

Prioritized Roadmap

Recommendations ordered by impact and effort, with realistic estimates. Quick wins separated from structural work. Sequenced so the path forward is obvious without further consulting.

Risk Register

Every meaningful risk surfaced — security, performance, integration, vendor, migration. Severity, likelihood, blast radius, and the mitigation you can pull off the shelf if the risk lands.

Decision-Support Recommendations

The actual answer to the question that triggered the audit — rebuild, migrate, extend, replatform, or stay put. With the reasoning written down, not just the conclusion.

How audits get scoped.

From a single conversation to a months-long advisory relationship.

Free

Single call (free 30 min)

Structured conversation, our reading of the situation, and an honest answer on whether a paid audit is worth it. Some calls end with us saying you don't need one. Same-day or next-day availability.

Fixed-fee

Fixed-fee diagnostic (1–3 weeks)

Read-only access to the store, written findings, and a walk-through. Scoped tightly around the question being asked — code, performance, migration readiness, integrations, or security — at a fixed fee quoted up front.

Ongoing

Ongoing fractional CTO

Monthly retainer for advisory: roadmap reviews, vendor and agency oversight, hiring input, architectural decisions, and the technical sounding-board mid-market eCommerce often lacks. Right when there's no full-time CTO in place.

Pre-rebuild

Pre-rebuild discovery audit

The full inventory and scope document for a rebuild or replatform — extensions, data, integrations, SEO, B2B, infrastructure. Use it to brief us, brief another agency, or build the internal business case.

From scoping call to roadmap.

01

Scoping Call

Free 30-minute call to understand the question being asked and the constraints around it. Decision on whether an audit is worth running, and what scope and format fit.

02

Read-Only Access Setup

Read-only access to the store, repository, hosting, and monitoring. NDAs and access controls handled cleanly. We never need write access for an audit.

03

Investigation

Hands-on review by senior engineers — not junior associates running checklists. Profiling against representative traffic, code-walking, integration tracing, and conversations with your team where useful.

04

Findings Draft

Internal review of findings before they reach you, to weed out anything we can't back with evidence. Severity, evidence, and recommendation written for each finding.

05

Walk-Through

Live walk-through of the findings document with your team — engineers, leadership, or both. Questions answered, recommendations stress-tested, document refined based on the conversation.

06

Roadmap Delivery

Final document, prioritized roadmap, and risk register delivered. Yours to keep and share. Follow-on engagement available if useful, but the audit stands alone — see our services for what comes after.

Audits, answered.

How long does a technical audit take?

A focused diagnostic — performance, code, or migration readiness — typically runs 1–2 weeks of elapsed time with the bulk of the investigation in 3–5 working days. Broader audits covering code, integrations, and infrastructure together usually run 2–3 weeks. The free 30-minute call is same-day or next-day. We size the audit to the question being asked rather than padding the timeline.

What does a technical audit cost?

Fixed-fee diagnostic audits typically run between a few thousand and low five-figures depending on scope — a focused performance audit on a single Adobe Commerce store sits at the lower end; a full pre-rebuild discovery covering code, integrations, infrastructure, and SEO sits at the higher end. The free 30-minute call costs nothing. We quote a fixed fee after the call so there's no open-ended billing.

What's the difference between the free 30-minute call and a paid audit?

The free 30 minutes is a structured conversation — we ask the right questions, give you our reading of the situation, and tell you whether a paid audit is even worth it. Some calls end with us saying you don't need an audit at all. A paid audit is read-only access to the actual store, a written deliverable with prioritized findings, and a follow-up walk-through. The free call helps you decide whether to commission the paid one.

What does the deliverable look like?

A written findings document — typically 15–40 pages depending on scope — with an executive summary, detailed findings grouped by severity, evidence (code references, traces, screenshots), a prioritized roadmap with effort estimates, and a risk register. Plus a follow-up walk-through call. Everything is yours to keep and share with other agencies, internal teams, or board members. We don't gate findings or hold them hostage to follow-on work.

Can a technical audit replace migration discovery?

A pre-rebuild discovery audit is essentially the migration discovery phase done independently — full inventory of extensions, data structures, integrations, SEO assets, and B2B logic, with a calibrated scope and timeline. If you go on to commission the migration with us, the audit work feeds directly into the build phase. If you go to a different agency, the audit is still yours to use as the scope document.

Which platforms do you audit?

Adobe Commerce, Magento Open Source (2.x and legacy 1.x), Shopify, and Shopify Plus are the platforms we audit deepest. We've also audited builds on BigCommerce, Salesforce Commerce Cloud, headless storefronts (Hydrogen, Next.js, Nuxt), and custom platforms. If we're not the right team for your stack, we'll say so on the free call rather than taking the audit fee.

Do we have to use you for the implementation after the audit?

No. The audit deliverable is yours and stands alone. Many clients use it to brief their existing team, source quotes from other agencies, or build an internal business case. Some engage us for follow-on work, some don't. The audit is priced as a discrete engagement specifically so the recommendations stay honest — no incentive to inflate scope toward a rebuild we'd then quote for.

Need a clear read on where you stand?

Tell us the question and the constraints. The first 30 minutes are on us. Audits feed cleanly into Adobe Commerce work, Shopify Plus implementations, and replatforms — but they stand alone if that's what you need.

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