How long does a technical audit take?
A focused diagnostic — performance, code, or migration readiness — typically runs 1–2 weeks of elapsed time with the bulk of the investigation in 3–5 working days. Broader audits covering code, integrations, and infrastructure together usually run 2–3 weeks. The free 30-minute call is same-day or next-day. We size the audit to the question being asked rather than padding the timeline.
What does a technical audit cost?
Fixed-fee diagnostic audits typically run between a few thousand and low five-figures depending on scope — a focused performance audit on a single Adobe Commerce store sits at the lower end; a full pre-rebuild discovery covering code, integrations, infrastructure, and SEO sits at the higher end. The free 30-minute call costs nothing. We quote a fixed fee after the call so there's no open-ended billing.
What's the difference between the free 30-minute call and a paid audit?
The free 30 minutes is a structured conversation — we ask the right questions, give you our reading of the situation, and tell you whether a paid audit is even worth it. Some calls end with us saying you don't need an audit at all. A paid audit is read-only access to the actual store, a written deliverable with prioritized findings, and a follow-up walk-through. The free call helps you decide whether to commission the paid one.
What does the deliverable look like?
A written findings document — typically 15–40 pages depending on scope — with an executive summary, detailed findings grouped by severity, evidence (code references, traces, screenshots), a prioritized roadmap with effort estimates, and a risk register. Plus a follow-up walk-through call. Everything is yours to keep and share with other agencies, internal teams, or board members. We don't gate findings or hold them hostage to follow-on work.
Can a technical audit replace migration discovery?
A pre-rebuild discovery audit is essentially the migration discovery phase done independently — full inventory of extensions, data structures, integrations, SEO assets, and B2B logic, with a calibrated scope and timeline. If you go on to commission the migration with us, the audit work feeds directly into the build phase. If you go to a different agency, the audit is still yours to use as the scope document.
Which platforms do you audit?
Adobe Commerce, Magento Open Source (2.x and legacy 1.x), Shopify, and Shopify Plus are the platforms we audit deepest. We've also audited builds on BigCommerce, Salesforce Commerce Cloud, headless storefronts (Hydrogen, Next.js, Nuxt), and custom platforms. If we're not the right team for your stack, we'll say so on the free call rather than taking the audit fee.
Do we have to use you for the implementation after the audit?
No. The audit deliverable is yours and stands alone. Many clients use it to brief their existing team, source quotes from other agencies, or build an internal business case. Some engage us for follow-on work, some don't. The audit is priced as a discrete engagement specifically so the recommendations stay honest — no incentive to inflate scope toward a rebuild we'd then quote for.