Accessibility Statement

MagentoInfo Corp wants this website to be usable by everyone, including people who browse with a screen reader, navigate by keyboard, rely on high-contrast or magnified text, or prefer reduced motion. This page sets out the standard we are working to, what we have actually done, what we know is still imperfect, and how to tell us when we get it wrong.

1. The standard we aim for

We target Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. This is the level referenced by the Accessibility for Ontarians with Disabilities Act (AODA) and by accessibility law in most of the markets our clients sell into.

We describe the site as partially conformant with WCAG 2.1 Level AA. Partially conformant means most of the site meets the standard and we have verified that with both automated and manual testing, but we have not audited every page and we do not claim perfection.

2. What we have done

In July 2026 we audited the site and fixed the issues below. These were real defects, not theoretical ones.

• Every field in the contact form now has a visible, correctly associated label. Previously the fields relied on placeholder text alone, which meant a screen reader announced several of them as unlabelled.
• A “skip to main content” link is now the first thing a keyboard user reaches, so you no longer have to tab through the whole navigation on every page.
• Form validation errors are now linked to the field they belong to, so assistive technology announces what went wrong rather than leaving you to guess.
• Colour contrast was corrected in several places, including form field borders, the blog call-to-action button, and button hover states, all of which fell below the required ratios.
• Visible focus indicators were restored on form controls, which previously had their focus outline removed.
• Heading order was corrected across the site so the document outline no longer skips levels, which matters for screen reader users navigating by heading.
• Horizontally scrollable tables and code samples can now be reached and scrolled with the keyboard.
• The site now honours the operating-system “reduce motion” setting and turns off smooth scrolling and transitions when you have it enabled.
• Decorative icons and emoji are hidden from screen readers so they are not read aloud mid-sentence.

3. How we test

• Automated checks on every deployment. Every push runs axe-core against all public pages at desktop, tablet, and mobile widths, checking WCAG 2.1 A and AA rules. A failure is reported rather than silently ignored.
• Linting during development. Accessibility rules run against our source code, so problems like an unlabelled form field are caught before they reach the site.
• Manual checks. Keyboard navigation and screen reader spot checks, done by hand. Automated tools catch only part of what matters, so this is not optional.

4. Known limitations

Being straight with you about where we are not there yet:

• Automated testing has limits. Roughly half of the WCAG criteria cannot be checked by any tool. Things like whether link text makes sense out of context, or whether a reading order is logical, need human judgement, and we have not hand-audited every page.
• Blog articles. Article content is published on an ongoing basis. We apply the same styles and structure, but an individual article may contain a table or an image whose alternative text is weaker than it should be.
• Third-party and embedded content. Where we link out to another organisation’s site, we do not control that site’s accessibility.
• No formal third-party audit. Our testing is internal. We have not commissioned an independent accessibility audit or user testing with people who use assistive technology daily.

5. Tell us about a problem

If any part of this site blocks you, we want to hear about it, and you do not need to know the technical reason. Tell us what you were trying to do and what happened.

Email info@magentoinfo.com with “Accessibility” in the subject line. Please include the page address and, if you can, the browser and any assistive technology you were using.

We aim to respond within 5 business days. If we cannot fix something quickly, we will tell you honestly, give you a timeline, and offer another way to get the information or service you were after in the meantime.

If you need any information on this site in an alternative format, ask us and we will arrange it at no charge.

6. AODA

MagentoInfo Corp is an Ontario business and supports the goals of the Accessibility for Ontarians with Disabilities Act, 2005. We welcome accessibility feedback through the channel above and will provide accessible formats and communication supports on request.

7. Contact

MagentoInfo Corp
Markham, Ontario, Canada
info@magentoinfo.com

See also our Privacy Policy and Terms of Service.